CyberCriminal.com

Smoothstack

We are investigating Smoothstack for allegedly attempting to conceal critical reviews and adverse news from Google by improperly submitting copyright takedown notices. This includes potential violations such as impersonation, fraud, and perjury.

PARTIES INVOLVED : Smoothstack

ALLEGATIONS : Perjury, Fraud, Impersonation

INCIDENT DATE : 03 Sep 2024

INVESTIGATED BY : Ethan Katz

TOOLS USED : Lumen, SecurityTrails

CASE NO : 8335/A/2024

CRIME TYPE : Intellectual Property Scam

PUBLISHED ON : 27 Nov 2024

Smoothstack
Due Diligence
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Is This About You?
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What We Are Investigating?

Our firm is launching a comprehensive investigation into Smoothstack over allegations that it has been suppressing critical reviews and unfavorable Google search results by fraudulently misusing DMCA takedown notices. These actions, if proven, could constitute serious legal violations—including impersonation, fraud, and perjury.

We conducted comprehensive analyses of fraudulent copyright takedown requests, meritless legal complaints, and other unlawful efforts to suppress public access to critical information. Our reporting sheds light on the prevalence and modus operandi of a structured censorship network, often funded and used by criminal enterprises, oligarchs and criminal entities seeking to manipulate public perception and bypass AML checks conducted by financial organisations.

The fake DMCA notices in this investigation appears to have been strategically deployed to remove negative content from Google search results illegally. Based on this pattern, we have reasonable grounds to infer that Smoothstack - or an entity acting at its behest - is directly or indirectly complicit in this cyber crime.

In most such cases, such ops are executed by rogue, fly-by-night 'Online Reputation Management' agencies acting on behalf of their clients. If evidence establishes that the subject knowingly benefited from or facilitated this scam, it may be deemed an 'accomplice' or an 'accessory' to the crime.

What are they trying to censor

Smoothstack , a Virginia-based IT staffing and training company, has faced a series of allegations and adverse news reports that have raised concerns about its business practices and treatment of employees. These allegations, ranging from exploitative labor practices to misleading recruitment tactics, have significantly harmed the company’s reputation. Below is a summary of the major allegations, red flags, and adverse news associated with Smoothstack Inc, along with an analysis of why the company might seek to suppress this information, potentially resorting to unethical or illegal means.

Major Allegations and Red Flags
Exploitative Labor Practices:
Former employees and trainees have accused Smoothstack of operating under an exploitative business model. Trainees are reportedly required to sign restrictive contracts that bind them to the company for a set period (often two years) in exchange for training. If they leave before the contract ends, they face exorbitant penalties, sometimes exceeding $30,000. Critics argue that this creates a coercive environment akin to indentured servitude.

Misleading Recruitment Tactics:
Smoothstack has been accused of misleading job seekers about the nature of its programs. Some applicants claim they were led to believe they were applying for traditional employment roles, only to discover they were being enrolled in a training program with stringent contractual obligations. This lack of transparency has drawn criticism and damaged trust in the company.

Low Wages and High Pressure:
Employees and trainees have reported being paid significantly below market rates for their roles, despite working long hours under high-pressure conditions. Some have described the work environment as stressful and unsustainable, with limited opportunities for career advancement.

Lack of Transparency in Contracts:
Smoothstack’s contracts have been criticized for their complexity and lack of clarity. Trainees have claimed that the terms, including the penalties for early termination, were not adequately explained during the recruitment process. This has led to allegations of deceptive practices.

Negative Employee Reviews:
Online platforms like Glassdoor and Indeed feature numerous negative reviews from former employees and trainees. Common complaints include poor management, lack of support, and feelings of being trapped in unfavorable contracts. While Smoothstack has responded to some reviews, the volume of criticism has raised red flags.

Reputation Damage and Motives for Suppression
The allegations against Smoothstack Inc have severely harmed its reputation as a fair and ethical employer. Exploitative labor practices and misleading recruitment tactics undermine its credibility in the competitive IT staffing industry. Negative employee reviews and public criticism further erode trust among potential recruits and clients, potentially leading to lost business opportunities and difficulty attracting top talent.

For Smoothstack, the stakes are high. Negative publicity could deter job seekers from joining its programs and discourage companies from partnering with it. The company may feel compelled to suppress damaging stories to protect its image and maintain its revenue stream. In extreme cases, this could involve unethical or illegal actions, such as:

Cyber Intimidation: Targeting critics or whistleblowers through hacking or online harassment.

Content Removal: Attempting to delete or suppress negative reviews, articles, or social media posts.

Disinformation Campaigns: Spreading false narratives to discredit critics or deflect attention from the allegations.

Conclusion
Smoothstack Inc’s alleged exploitative practices and lack of transparency have cast a shadow over its operations, raising serious ethical and legal concerns. The company’s reliance on restrictive contracts and below-market wages has drawn comparisons to modern-day indentured servitude, while its recruitment tactics have been criticized as deceptive. These allegations have significantly damaged its reputation, making it a controversial player in the IT staffing industry.

  • https://lumendatabase.org/notices/44291669
  • September 3, 2024
  • Thomas Watson
  • https://www.tumblr.com/scammerreviews/760127048430878720/they-recruited-it-staffers-with-the-promise-of-a
  • https://www.marketwatch.com/story/they-recruited-it-staffers-with-the-promise-of-a-prestigious-career-but-theres-a-catch-workers-had-to-stay-for-two-years-or-pay-nearly-24-000-d0047851

Evidence Box

Evidence and relevant screenshots related to our investigation

Targeted Content and Red Flags

marketwatch.com

They recruited IT staffers with the promise of a prestigious career. But there’s a catch — workers had to stay for two years or pay nearly $24,000

  • Adverse News
Visit Link

usesparrow.com

Investigating the Claims in the Smoothstack Lawsuit

  • Adverse News
Visit Link

glassdoor.com

Avoid like the plague - Software Engineer Smoothstack Employee Review

  • Adverse News
Visit Link

About the Author

The author is affiliated with TU Dresden and analyzes public databases such as Lumen Database and Maltego to identify and expose online censorship. In his personal capacity, he and his team have been actively investigating and reporting on organized crime related to fraudulent copyright takedown schemes.

Additionally, his team provides advisory services to major law firms and is frequently consulted on matters pertaining to intellectual property law.

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How This Was Done

The fake DMCA notices we found always use the 'back-dated article' technique. With this technique, the wrongful notice sender (or copier) creates a copy of a 'true original' article and back-dates it, creating a 'fake original' article (a copy of the true original) that, at first glance, appears to have been published before the true original

What Happens Next?

Based on the feedback, information, and requests received from all relevant parties, our team will formally notify the affected party of the alleged infringement. Following a thorough review, we will submit a counter-notice to reinstate any link that has been removed by Google, in accordance with applicable legal provisions. Additionally, we will communicate with Google’s Legal Team to ensure appropriate measures are taken to prevent the recurrence of such incidents.

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